Sunday, January 19, 2014

New Drive Thrus

Have you ever stopped to think about the drive thru experience at your local fast food restaurant?  Many of them are changing the configurations of the drive thrus so that there are two order boards (where you order), but still only one cashier window and one food window.  

Given this configuration it seems the biggest time suck in the process is you ordering. It actually takes longer (since they need two of them) then it does for you to pay them and, perhaps even more concerning, for them to make your food. It would seem there is nothing fresh about this food if they can cook and prepare it so fast. Had you ever thought about that?

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